Privacy Policy

Last updated: 02.06.2026

Data Controller

Trillium d.o.o. (hereinafter referred to as "Trillium", "we", "us" or "our") respects the privacy of users of the website and the Lime Core software solution and commits to protecting personal data in accordance with the General Data Protection Regulation (GDPR) and applicable laws of the Republic of Croatia.

Data controller information:
Name: Trillium d.o.o.
Address: Ivana Luppisa 13, Rijeka
OIB: 28583347714
Email: [email protected]

Data Collected

When using our website, we may collect the following data:

a) Data you provide us via the contact form:

first and last name
company name (if applicable)
email address
phone number (if provided)
message content

b) Technical data:

IP address
browser and device type
date and time of access
website usage data

Purpose of Data Processing

We process your personal data for:

responding to your inquiries and requests
establishing business communication
preparing offers and providing services
improving website functionality and security
fulfilling legal obligations

Legal Basis for Processing

We process personal data on the basis of:

your consent (Article 6(1)(a) GDPR)
taking steps at your request prior to entering into a contract (Article 6(1)(b) GDPR)
legitimate interest in ensuring system security and business communication (Article 6(1)(f) GDPR)
legal obligations where required

How Long We Retain Data

We retain contact form data for as long as necessary to process the inquiry and achieve the purpose for which it was collected, and for a maximum of 24 months from the last communication, unless there is a legal obligation to retain it longer.

Data Recipients

We may share your data with:

website hosting and maintenance service providers
IT support providers
accounting, legal, or other professional advisors when necessary
competent authorities when required by law

All our partners process data in accordance with applicable data protection regulations.

Data Transfers

As a rule, we do not transfer personal data outside the European Economic Area (EEA).

If services from providers who process data outside the EEA are used, the transfer will be carried out exclusively with appropriate safeguards as provided by the GDPR.

Your Rights

Under the GDPR, you have the right to:

request access to your data
request correction of inaccurate data
request deletion of data
request restriction of processing
object to processing
request data portability
withdraw consent at any time when processing is based on consent

To exercise your rights, you can contact us at: [email protected].

Data Security

We take all necessary technical and organizational measures to protect personal data from unauthorized access, loss, destruction or misuse. All our employees are educated on the importance of personal data protection.

Cookies

Our website uses cookies to improve the user experience. Cookies are small files stored on your device. You can disable them in your browser settings, but this may affect the functionality of the website.

Amendments

We reserve the right to amend this privacy policy at any time. All changes will be published on our website, and we recommend that you periodically review this page to stay informed of any changes.

Contact Us

If you have any questions or requests regarding the processing of your personal data, please contact us at [email protected] or at our address.

Right to Lodge a Complaint

If you believe that the processing of your personal data is in violation of data protection regulations, you have the right to lodge a complaint with:

Croatian Personal Data Protection Agency (AZOP)
Selska cesta 136
10000 Zagreb
Republic of Croatia
www.azop.hr